FAQ O-WM-3

Solutions may help you:

1. Air condenses inside the screen due to the temperature difference between inside and outside. ---> The fog disappears when the temperature rises, or leave it stand for a period of time.

Solutions may help you:

If filter washer lost or damaged, 1) ensure the filter washer is in place;

2) ensure the filter is clean and undamaged;

3) ensure the faucet connection is hand tight.

Solutions may help you:

The counting flywheel does not rotate properly or the filter is clogged, 1) clean the stones or dirt if they block the flywheel;

2) clean or replace the filter if it is clogged;

3) contact customer service for a new replacement if the flywheel is damaged.

Solutions may help you:

Battery is dead or is not installed properly, 1) replace with a new CR2032 battery;

2) ensure the battery compartment is clean and the battery is installed with correct direction;

3) tightly screw the battery cap.

Water meter counting has ±5% tolerance.

Here are tips to test the counting performance: 1) ensure the counting unit (liter/gallon) is correct;

2) must install a garden hose on the outlet and ensure the water flow is 0.3 GPM (1LPM) at least.

Solutions may help you:

If consumption mode counts the last-time water usage and always resets to zero automatically after water flow stops more than 1 minute, switch to total mode.

Total mode will not automatically reset to zero unless you manually reset.